Handing over for Support#
Short Description#
To signal that you are to work with a colleague
Also Known As#
Team dynamics, helping, creating a balance
Context#
The facilitator should look to offer support to a colleague who has an issue
Problem#
Recognising how the skill works.
Solution#
In a 2 facilitator context, offer to make sure that there is adequate support
Forces#
An effective team dynamic
Support the team!
Implementation#
Watch. Be attentive and follow the team flight plan
Listen Offer to ask any questions and follow with “Is there anything I can do?”
Reassure. Reassure the team member that this is useful and not disruptive.
- This would make the handover easier and safer for everyone.
Be clear on timing, and when they need to be on “in place”
Examples#
Facilitators check in and share thoughts
Rationale#
The whole flightplan relies on team dynamics.
Consequences#
Positive: Improves team morale and skill share.
Negative: Not expected if handled thoughtfully