Delivery Patterns

When we’ve delivered the course, we have made hundreds of observations about what works and what doesn’t. We’ve distilled these observations into patterns that you might find useful in your own delivery of the course.

Delivery patterns are core, reusable solutions to common problems in the delivery of the Better Conversations course concerned mainly with facilitation, production, and managing session flow.

On first glance, this might seem like unnecessary detail (after all, you may be an experience trainer). However, we believe that if we highlight the patterns that we have found useful, you will be able to make better informed decisions about what suits your audience and your context.

We continue to improve the course; if you have any suggestions for changes or additional patterns, please let us know.