[Insight Name]#

Tags insights [tags]

Tip

[One-sentence summary of the insight]

What we learned#

[When/where this learning emerged, and what we learned]

[2-3 paragraphs about the experience and what we learned]

Why it matters#

[How this insight affects delivery/design decisions]

  • [Specific impact 1]

  • [Specific impact 2]

  • [Specific impact 3]

Practical implications#

Based on this learning:

  • We now [specific change/practice]

  • We recommend [specific action]

  • We avoid [specific pitfall]