2.5. Module 4: Listening

Aim of this module

Learners will be able to:

  • Demonstrate listening without interruption

  • Demonstrate use of Clean Language Questions to accept and extend understanding of the other person

What’s taught

  • The impact listening without interruption has on you and the person you are speaking/listening to

  • Listening to prevent assumptions

  • Impact of listening to accept and extend


  • Welcome back

  • State check-in

  • Questions?

  • Recap fieldwork on Context

  • Present Conversation Model

  • Breakout 1

  • Unpack learnings

  • Demonstrate listening

  • Breakout 2

  • Unpack learnings

  • Reflect on learnings

  • Fieldwork

  • End of session

Download the flight plan

Download the current flight plan for this module here

Invite link